Refund policy

Replacement Policy

At Sober Apparel Shop, we’re here to help if something goes wrong with your order. We offer a 14-day replacement window for eligible items, and our team is committed to making the process as smooth as possible.

Eligibility for Replacement:

• Delivery Issues: If your order hasn’t arrived by the expected delivery date, please contact us as soon as possible so we can assist.
• Printing Defects: For items with printing defects we ask that you inspect your order upon arrival. If you receive a defective, damaged, or incorrect item. Please contact us immediately so we can evaluate the issue and make it right. Please email clear photos of the damaged area and the entire item. 

Non-Replacement Items:
 Some items are not eligible for replacement including:

• Incorrect sizes, color or apparel type selected at purchase.
  Custom or personalized items.
  Sale items and gift cards.
  
• Incorrect delivery address.
• Eligibility for Exchange:
  Exchanges are not available for any reason for all products sold. 

Eligibility for Refunds:
Refunds are not available for any reason for all products sold. . 

Starting a Replacement Request:
Reach out via our chat window or send us an email at info@soberapparel.shop  withing the 14-day window of delivery to get started. Once we process your eligible replacement, we’ll notify you of the outcome and the best solution,

We appreciate your understanding and look forward to resolving any issues quickly and efficiently!